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UK

When you select 'Proceed to Payment' you will be transferred to the secure section of our website where your payment will be processed using Klarna as our integrated payment provider.

If you choose to pay by Paypal or Amazon Payments you will be transferred to the secure section of their website where your payment will be processed, you will then be directed back to the Cheaney site where you will see confirmation that your order has been successful.

Klarna has 3 payment options available:

  • Pay Now by Card - Your bank will reserve this payment for us, we will charge the payment on dispatch
  • Pay Later in 30 days - Nothing to pay upfront, you pay in 30 days from dispatch
  • Pay in 3 instalments - The payment is spilt into three, you pay the first payment upfront

Klarna's [Pay in 3 instalments] [and] [Pay in 30 days] credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions

More info on this here

Verified by Visa & Mastercard SecureCode

Verifed by Visa and mastcard securecode

To increase the security of Internet transactions Visa and Mastercard have introduced 3D-Secure (like an online version of Chip and Pin). Depending on the card you have chosen to use, when you confirm your payment you may be asked by your card issuer for further authentication.

INTERNATIONAL

When you select 'Proceed to Payment' you will be transferred to the secure section of our website where your payment will be processed using Global-e who are our integrated payment and global logistics provider.

Your bank statement will show Global-e / Cheaney Shoes

Our website and payment gateways use 128bit Secure Socket Layer (SSL) encryption to secure data transmission between the web server and your web browser. This is the industry standard and currently the highest level of encryption commercially available.

When you check out, your browser will make a secure connection to the payment gateway server. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.

If you see an unbroken key or a closed lock then, depending upon your browser, SSL is active. You can also double check by looking at the URL line of your browser - while accessing a secure server the first characters of the address will change from HTTP to HTTPS.

For PCI DSS Compliance we do not store your card payment information anywhere on our site.

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Opening Hours: Monday-Friday 8:30am-5pm (GMT)

E: customerservices@cheaney.co.uk

T: +44 (0) 1536 760 383

Please take a look at our FAQ's and If you cant find the answer you are looking for you can email us and we will get back to you as soon as we can

Useful Links:

Size & Fit | UK DeliveryInternational Delivery | Returns & Exchanges 

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