Gift Vouchers

Online e-vouchers are currently unavailable while we prepare to migrate to a new platform.

To purchase a new gift voucher, please visit one of our stores.

Please note: Gift vouchers purchased in store can only be redeemed in store and cannot be used on our website.

If you already have a Cheaney e-voucher, please follow the instructions below to redeem it online:

  1. The recipient will need to create an online account using the same email address to which the e-voucher was sent.

  2. Once registered, the e-voucher code can be entered during the checkout process.

  3. The voucher value will then be added to the account as E-Wallet credit.

  4. At the payment stage of checkout, you will be given the option to use your E-Wallet balance towards the purchase. Any remaining balance can be paid using an alternative payment method.

E-Voucher Information & Terms

  • Delivery: E-vouchers are sent electronically to the recipient's email address on the date selected at the time of purchase. Please note that all e-voucher orders require approval by our team during office hours. Orders placed outside working hours, including evenings and weekends, will be processed on the next working day.

  • Payment: Payment is taken at the time of purchase, not on the selected issue date.

  • Validity: E-vouchers are valid for 6 months from the date of issue.

  • Voucher Value: You can select the value of your e-voucher at the time of purchase.

  • Redemption: The recipient will need to create an online account using the same email address to which the e-voucher was sent. Once registered, the voucher code can be entered during checkout. The voucher value will then be added to their account as E-Wallet credit, which can be used towards their purchase.

  • Confirmation: An order confirmation will be sent to the purchaser once the e-voucher order has been approved by our team. E-vouchers are not valid until the confirmation email has been received.

  • Cancellations: E-vouchers can only be cancelled by the purchaser within one hour of placing the order.

  • Returns: E-vouchers are non-refundable and cannot be returned once purchased.

  • Restrictions: E-voucher codes cannot be used to purchase other gift vouchers.

  • Additional Payments: If the value of the items purchased exceeds the available e-voucher balance, the remaining amount must be paid using an alternative payment method.

  • Returns: Items purchased using an E-voucher can be returned. The voucher value we be added back to your account to use again. Any additional payment made above the voucher value will be refunded.

Our Guides Handy Tips, Style Advice & Information
How our shoes are made

For over 140 years, we've been crafting exceptional footwear in the heart of England's shoemaking county. Discover the skilled craftsmanship, traditional techniques and attention to detail that go into making every pair of Cheaney shoes.

Size & Fit Guide

Nothing compares to visiting a Joseph Cheaney & Sons store in person and receiving a fitting consultation from our expert staff. However, we understand that visiting a store isn't always an option for everyone so we've put together this guide to help you choose the correct size

Our recommended polish & creams

If you’re wondering which products and colours we recommend to look after your shoes. We've put together this guide; you will find a comprehensive list of our current leathers with the recommended products. Feel free to use some creative licence within reason.

Wedding Shoe Guide

Regardless of the style or cut of your suit, choosing the right colour shoes for your outfit is crucial to achieving a sophisticated and well put-together end result for your big day.

Style Guide

What's an Oxford and how does it differ to a Derby? How is a Brogue different to a semi brogue? Discover the range of different styles of footwear we design and manufacture in our Northamptonshire based, UK factory and learn more about their origins and history. 

Polishing Guide

Polishing, if done regularly, shouldn’t take up too much of your time and won’t be at all arduous, as long as you do the basics right. Discover our top tips and step by step video of how to keep your shoes looking their best and what the best care products are to use.

Sole Guide

Have you ever wondered what the letter(s) B, C, D, R, GV means in the name of the style of footwear; well it references the sole used. Gain insight into the different types of soles we use on our footwear, from a traditional leather to heavy duty rubber sole, there is a sole for every occasion.

Last Guide

The last is the 3-dimensional form on which our shoes are constructed. The shoe proportion, shape, fit, width and character start with the last. If you can identify the last that suits your foot, all the shoes or boots built on that last will fit well. 

Leather Guide

We only source high-grade leather from the best tanneries in the UK and abroad to produce our footwear. Our collection includes various leathers and we are constantly discerning new treatments and characteristics to expand our unique collection.

How to care for suede shoes

The common myth is that suede shoes are notoriously difficult to keep looking their best. However, don’t be put off as this really isn’t the case; whether it’s a new pair or you need to rejuvenate an exsiting pair, we’ve created a definitive guide on how to care for and protect suede shoes.