International Delivery
We ship worldwide to over 175 countries.
We have partnered with Global-e, a third party service acting as your seller-on-record, so we can ship worldwide. Their software allows our customers to pay in their local currency - duties and taxes will either be included or calculated at checkout depending on the country.
When you buy your Cheaney Shoes through Global-e, you will see that your payment method is charged by **Global-e// Cheaney Shoes**.
This purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which is clearly presented at checkout before you place the order).
Deliveries
All deliveries will require a signature. We appreciate that you may not always be at home to receive a delivery. Therefore we offer you the option to provide an alternative delivery address other than your registered card address. This option is available during the check out.
Please note if you are not available to sign for the parcel at the given delivery address and it is subsequently returned to us you will be liable for any redelivery charges.
We regret we are unable to post to PO Boxes and to the British Forces Post Office (BFPO) We do not ship to Freight Forwarding Companies this is due to tracking implications with our couriers.
Delivery Times are approximate and should be used as a guide only.
We ship to:
USA
As of 16th September 2026 the following is applicable to all USA orders:
- Duty/Tariffs included in the price
- Sales tax, shipping and customs clearance fee applied at checkout
Order value over $2,500
All shipments with a declared customs value over $2,500 require formal entry processing
Formal Entry
It involves a more detailed customs clearance process, requiring additional documentation and extra fees
- Duty included in the price
- Sales tax, shipping and customs clearance fee applied at checkout
- Merchandise processing fee applied at checkout
- You will need to provide one of the following: Tax Identification Number (TIN), Social Security Number (SSN) or Employer Identification Number (EIN)
What is Sales Tax?
US sales tax is applied to goods and services and is generally a percentage of the sales price, usually between 4 and 8%. It’s paid by a customer during the checkout process, collected at the point of sale by the seller, and later remitted to the state by the seller.
Sales tax is also called a “pass-through tax” or a “consumption tax” because buyers only have to pay sales tax on items or services they buy.
Forty-five US states and Washington DC all have a sales tax. Each state’s taxing authority, typically called the Department of Revenue, governs sales tax obligations.
European Union
Rest of Europe
Shipping is charged in GBP and converted into local currency:
Middle East
Shipping is charged in GBP and converted into local currency:
Asia
Shipping is charged in GBP and converted into local currency:
Rest of World
Shipping is charged in GBP and converted into local currency:
International Returns
You can create a returns label using the Global-e online returns portal, the cost of the returns label will be deducted from your refund.
If you have paid duty and taxes upfront, these amounts are not refunded by us and must be claimed back through your country’s relevant authority. Please be aware that in some jurisdictions, this process can be complex or restrictive. We therefore recommend checking the required procedures with your local customs or tax office before placing your order.
Canada - Goods sold to Canadian shoppers that qualify for duties and taxes reclaim under the CREDITS program will be refunded in full as part of the return
Original shipping charges are not refunded
For all international returns the parcel must be clearly marked with: 'RETURNING UNSUITABLE GOODS TO SENDER'
Failure to do so may result in import duties for which we may hold you liable. The item must be unworn and undamaged and returned in the original packaging. We recommend you try on the shoes on a carpeted surface to avoid any damage to the soles.
For EU customers who wish to withdraw from the contract the returns cost will be deducted from your refund. Original shipping charges will be refunded for customers who have Withdrawn from the contract within 14 days
For over 140 years, we've been crafting exceptional footwear in the heart of England's shoemaking county. Discover the skilled craftsmanship, traditional techniques and attention to detail that go into making every pair of Cheaney shoes.
Nothing compares to visiting a Joseph Cheaney & Sons store in person and receiving a fitting consultation from our expert staff. However, we understand that visiting a store isn't always an option for everyone so we've put together this guide to help you choose the correct size
If you’re wondering which products and colours we recommend to look after your shoes. We've put together this guide; you will find a comprehensive list of our current leathers with the recommended products. Feel free to use some creative licence within reason.
Regardless of the style or cut of your suit, choosing the right colour shoes for your outfit is crucial to achieving a sophisticated and well put-together end result for your big day.
What's an Oxford and how does it differ to a Derby? How is a Brogue different to a semi brogue? Discover the range of different styles of footwear we design and manufacture in our Northamptonshire based, UK factory and learn more about their origins and history.
Polishing, if done regularly, shouldn’t take up too much of your time and won’t be at all arduous, as long as you do the basics right. Discover our top tips and step by step video of how to keep your shoes looking their best and what the best care products are to use.
Have you ever wondered what the letter(s) B, C, D, R, GV means in the name of the style of footwear; well it references the sole used. Gain insight into the different types of soles we use on our footwear, from a traditional leather to heavy duty rubber sole, there is a sole for every occasion.
The last is the 3-dimensional form on which our shoes are constructed. The shoe proportion, shape, fit, width and character start with the last. If you can identify the last that suits your foot, all the shoes or boots built on that last will fit well.
We only source high-grade leather from the best tanneries in the UK and abroad to produce our footwear. Our collection includes various leathers and we are constantly discerning new treatments and characteristics to expand our unique collection.
The common myth is that suede shoes are notoriously difficult to keep looking their best. However, don’t be put off as this really isn’t the case; whether it’s a new pair or you need to rejuvenate an exsiting pair, we’ve created a definitive guide on how to care for and protect suede shoes.
