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Browse our Customer Testimonials

Roger Weichbold

My Wilmslow Capped Derby shoes

I purchased my first Cheaney shoes in 2015, previously being a Lloyds wearer and stalwart. Having been used to an easy wear-in period, the shoes did not disappoint, amazing. On two occasions I have chosen to visit the Desborough location for minor repairs and have been fortunate enough to interact with Mrs S Bone. Mrs Bone, Sheila, facilitated an extraordinary service and support experience for me on both occasions. Cheaney shoes quality UK product, proudly made in Desborough, with great people, service and support. Congratulations and thank you kindly for your time and support Sheila. Roger W(Cambridge, UK)

Cheaney Shoes.

I have been wearing Cheaney shoes for many years. The purchase recently of a pair of suede Monk shoes was the catalyst to write this. They offer a wonderful product that is not only very well made to last with a very high quality of craftmanship but they also offer outstanding customer service. My oldest pair is 23 years old, hving been back to the factory twice to be refurbished. Good old fashioned quality which seems to be sadly lacking elsewhere. Many thanks.


I was honestly considering throwing my shoes out due to the condition but instead went for refurbishment and I am glad I did becuase the results are outstanding. Not only do the shoes now fit great but they look fantastic too. It takes a while but worth the time and expense.
Danny Adamson

Outstanding Customer Service

Thank you to Sheila Bone and all the team at Cheaney shoes for their exceptional service and support. Never in all my years have I experienced such service and, as a consequence, they will have my trade until I need shoes no more. What a wonderful company, what lovely shoes and what truly great service. Thank you to you all.
Michael Gollop

Just as good as I remember

I had my first pair of Cheaney shoes bought for me by my father when I was 16. I was still wearing them when I was 40, when they finally gave up the ghost and became irreparable. After a few years of buying other makes, I recently bought a pair of Jackie III chukka boots in black calf and a pair of Broad II brogues. They are superb, they fit perfectly and are as well made as ever. I suppose you could say I've been reconverted for life!

Cheaney Military style boots

After discovering Cheaney shoes, I feel like all my prayers have been answered, and my dreams come true. It is like finding the real Willy Wonka and the Chocolate factory. You guys are amazing and out of this world. Please Please Please keep it up, can't get enough.
Mr M Johnson

Arthur Brogues

Recently purchased a pair of brogues from your shop in Jermyn St that I have coveted for a while now however what I really want to talk about is the fantastic service that I received from Scott who sold the shoes to me. I had met him previously in the Spitalfields shop and was very impressed with his knowledge, enthusiasm and "can do" attitude. He is a credit to this outstanding brand.
Mike Preedy

Cheaney Dark Leaf Brogues

Absolutely delighted with these extremely comfortable shoes. I do admire the craftsmanship, attention to detail and the perfect finish. In fact I like them so much I have added a detail to my will, I now wish to be buried in them but hopefully not until I have purchased a few more pairs.
Richard Last

Spitalfields shop - top sevice!

I have to say that Scott Carpenter at your Spitalfields shop is a credit to your company. He helped me buy a wonderful pair of boots for my wife and could not have been more of a delight to deal with. A pair was initially posted then we decided to visit the store to try another size. Nothing was too much trouble, he was very knowledgeable and great to deal with.