;
Free UK Delivery on orders over £150
Extended Christmas Returns policy
Sign up to our newsletter

Refurbishment Service

With proper care, Cheaney shoes will give comfort, value and service over a considerable time. However, if after wear you wish to extend the life of your Cheaney shoes, we are able, because of the quality of the materials used in the original manufacturing process, to offer a full refurbishment service.

On arrival, the shoes are carefully assessed and placed on the original lasts. The soles and heels are removed, along with the welts and, if necessary, insoles. With skill and care, our craftsmen rebuild the shoe, using genuine components and reconstruct it to its original specifications. New leather or rubber soles are fitted and stitched, using the traditional Goodyear welted process, prior to the heel being attached. Finally, the shoes are re-finished before being returned to you

At the moment it's taking around 10 working weeks to refurbish a pair of Cheaney shoes undergoing, as they do, many of the same processes as when they were first made. 

All refurbishments include new laces & a new box

We are only able to accept shoes for refurbishment that have not been previously repaired elsewhere

 

REFURBISHMENT OPTIONS:

What to do next:

1. Download and print the refurbishment form and fill in all details

2. Pack your footwear securely in a suitable box, make sure to remove any shoe trees & shoe bags

3. Enclose the refurbishment form with your shoes

4. Send the shoes back to our factory. We recommend you chose a service which is tracked

Our Address

Cheaney Shoes Ltd
69 Rushton Road
Desborough
Northants
NN14 2RR

5. We will email you to let you know that the refurbishment has started

6. Once the refurbishment is complete we will contact you to take payment

FAQ's

HOW LONG WILL IT TAKE TO REPAIR MY SHOES?

- For Standard and Imperial Refurbishments it's currently taking around 10 working weeks

- For Heels only it's currently taking 2 working weeks

WHATS THE DIFFERENCE BETWEEN A STANDARD AND IMPERIAL REFURBISHMENT?

- The Imperial refurbishment is specifically for shoes from our Imperial Collection. They feature In-channel stitched oak bark leather soles. If you are unsure if your shoes are from this collection then please contact us

CAN YOU REPAIR MY SHOES IF THEY'VE BEEN REPAIRED ELSEWHERE?

- Unfortunately no, if you have had your shoes repaired elsewhere we would not be able to offer our refurbishment service

CAN YOU REPAIR MY SHOES IF I HAVE HAD RUBBER STICK ON SOLES ATTACHED?

- Yes we can

CAN YOU ATTACH STICK ON RUBBER SOLES FOR ME?

- No we do not offer this service

CAN YOU ATTACH A METAL TOE TIP?

- No we do not offer this service

CAN YOU REPLACE THE ELASTIC ON MY CHELSEA BOOTS?

- No unfortunately we cant, as the elastic is stitched on when the upper is flat

DO YOU SHIP TO P.O BOX AND MAIL FORWARDING ADDRESSES?

- We’re unable to ship to any P.O Boxes or Mail forwarding companies. Make sure your order has a residential or work address to avoid your order being cancelled.

Top