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Gift Vouchers Information
PLEASE NOTE E-GIFT VOUCHERS CAN ONLY BE REDEEMED ON OUR WEBSITE AND NOT IN STORE
- Our Gift Vouchers are sent electronically on the date you specify to the email address given. However please note that gift vouchers have to be approved by us during office working hours so if you order it at night it wont be approved for sending until the next working day.
- Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 12 months from issue.
- The value of the gift voucher is your choice.
- The gift voucher will be emailed to the recipient on the date requested and contains the redemption code.
- The recipient will need to create an online account using the same email address which the code was sent to.
- Then the code can be applied during the checkout process.
Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by us. Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher
If the items purchased exceed the gift voucher amount the remaining value must be paid by other means in order to complete the order.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued.
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Opening Hours: Monday-Friday 8:30am-5pm (GMT)
T: +44 (0) 1536 760 383
Please take a look at our FAQ's and If you cant find the answer you are looking for you can email us and we will get back to you as soon as we can