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COVID-19

We are pleased to announce that some of our stores will be reopening their doors from Tuesday the 16th June. Our Marylebone Village premises, Spitalfields and Flagship Store on Jermyn Street in London will be welcoming customers back, as will our Factory Shop in Desborough. Unfortunately, our other stores and our factory will remain closed but we look forward to welcoming our customers and our craftsmen and women back soon.

It has been a strange time for all of us and we hope you have all kept safe and well. We want to thank our customers for their continued support during the lockdown and wanted to inform you of the safety precautions Joseph Cheaney & Sons are taking to ensure the health and wellbeing of our store staff and customers going forward as this is of paramount importance to us.

We have implemented the following protocols for the safety of our customers and our staff;

 

The Cheaney online store is still open, our warehouse is currently operating with a small team of three people, to pick and pack any orders.

For now, we have arranged one collection per week from our factory with our couriers. All orders will be dispatched on a Thursday.

The large warehouse is on two floors, allowing staff to comfortably follow the UK Government’s rules on social distancing

Thank you for your understanding and patience during this time as we try to navigate the logistics of shipments over the coming weeks. Of course, we will assess this daily and operate in accordance with Government guidelines.

We will continue to update our social media accounts with articles from our blog and images showcasing what we do best – making beautifully-crafted English footwear. If you’d like to get in touch with us, please feel free to direct message, email or comment and we will be happy to help.

If you have any queries please take a look at our Frequently Asked Questions

If you cant find the answer you're looking for you can  email us and we will aim to get back to you within 72 hours

Useful Links:

Size & Fit | UK Delivery | International Delivery | Returns & Exchanges

From us all at Joseph Cheaney & Sons, please take care and stay safe

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