It takes around 10 working weeks to refurbish a pair of Cheaney shoes undergoing, as they do, many of the same process as when they were first made
AFTER PAYING FOR THE REFURBISHMENT ONLINE - WHAT TO DO NEXT:
1. Print a copy of the order confirmation and enclose it with your shoes
2. Please do not include shoe trees or shoe bags
3. Pack your shoes securely and send them to us
4. The cost to return the shoes to us is your responsibility and we recommend you choose a service which requires a signature.
The address to send them to is:
Cheaney Shoes Ltd
69 Rushton Road
We will send you an email confirming that we have received your shoes and that the refurbishment process has started.
DPD Standard Delivery - 1-2 days - £3.50 - Free over £150.
Saturday Delivery - Not currently available
We ship worldwide to over 175 countries.
European - DPD - Estimated Delivery 3-4 days - £10.00
Rest of World - DHL - Estimated Delivery 4-5 days - £20.00
USA - DHL - Estimated Delivery 2-3 days - £20.00
Russia - FEDEX - Estimated Delivery 5-6 days - £30.00
Not going to be home? Don't worry, have your parcel delivered to the nearest DPD Pickup point.
Please note unfortunately you can no longer choose this at checkout. This option can be selected by using the DPD app, or by using the DPD website entering your tracking details once the order has been dispatched.
EXTENDED CHRISTMAS RETURNS
From 22nd October we have extended our returns policy until January 31st 2021 so you can shop now for Christmas
If you are not satisfied with your purchase for any reason, even if you simply change your mind, you can return item to us for an exchange or refund.