Delivery Details

FREE WORLDWIDE DELIVERY* On Orders over £150

All UK orders are dispatched using DPD and will require a signature, except for shoe polish orders which we send by Royal Mail 2nd Class

SMS TRACKING…

You have the option to enter your mobile number at checkout.

You will then receive an SMS (text) which will inform you that the parcel has been dispatched, another SMS will follow with a 1 hour delivery window (This service is only available to UK mainland customers.). If the delivery date/time is not convenient, you can reply to the SMS to change the delivery.

DPD working hours are between 8am - 6pm. Please note Saturdays and Sundays are NOT classed as working days.

UK DELIVERY 

UK - Mainland (England, Scotland & Wales). Estimated Delivery Time - 1 to 2 working days - £2.50 

UK - Northern Ireland. Estimated Delivery Time - 2 to 3 working days - £2.50

UK - Isle of Man. Estimated Delivery Time - 2 to 3 working days - £2.50

UK - Channel Islands (Jersey, Guernsey). Estimated Delivery Time - 2 to 3 working days -£10.00

We ship worldwide to over 200 countries. 

EUROPEAN DELIVERY

We use DPD for deliveries to Europe

EUROPE - Estimated Delivery Time - 3 to 4 working Days - €10.00

You will be billed in Euros

Countries we ship to: Andora, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Denmark, Canary Islands, Estonia, Spain, Finland, France, Gibralter, Greece, Croatia, Hungary, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Moldova, Malta, Netherlands, Poland, Portugual, Romania, Sweden, Slovenia, Slovakia

REST OF WORLD DELIVERY

We use DHL for deliveries to the REST OF WORLD

REST OF WORLD - Estimated Delivery Time - 4 to 7 days - £20.00

You will be billed in GBP Exclusive of VAT

Countries we ship to: Antigua & Barbuda, Anguilla, Albania, Armenia, Agentina, American Samoa, Australia, Aruba, Azerbaijan, Algeria Bosnia and Herzegovina, Barbados, Bangladesh, Burkina Faso, Bahrain, Burundi, Benin, Bermuda, Brunei Darussalam, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Cambodia, Central African Republic, Congo, China, Cook Islands, Chile, Cameroon, Colombia, Costa Rica, Cuba, Cape Verde, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, Eritrea, Ethiopia, Fiji, Falkland Islands, Micronesia, Faroe Islands, Gabon, Grenada, Georgia, French Guiana, Ghana, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Guatemala, Guam, Guyana, Hong Kong, Honduras, Haiti, Indonesia, Israel, India, Iceland, Jamaica, Jordan, Japan, Kenya, Kyrgystan, Kiribati, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakstan, Lao, Lebanon, Switzerland, Saint Lucia, Sri Lanka, South Africa, Saudi Arabia, Singapore, San Marino, Serbia Liberia, Lesotho, Morocco, Monaco, Madagascar, Macedonia, Mali, Montenegro, Mauritius, Maldives, Malawi, Mexico, Malaysia, Nigeria, Norway, Nepal, New Zealand, Panama, Peru, Philippines, Pakistan, Puerto Rico, Qatar, Russian Federation, Thailand, Tunisia, Turkey, Taiwan, United Arab Emirates, Ukraine, Uganda, Uruguay, Vietnam, Zambia, Zimbabwe

NORWAY - We will need you PID, driving licence or passport number to be able to dispatch your order

RUSSIAN FEDERATION 

We use Fedex for deliveries to Russia

We need your passport number in order to be able dispatch your order

Important VAT/DUTY Information – Please Read!

If you are ordering outside the E.U the prices shown exclude UK VAT. You are responsible for any Duty/Tax applicable upon the goods arrival. These charges vary and depend on your country’s import laws. They are payable locally and are not the responsibility of Cheaney Shoes You will be contacted directly by a third party company ‘Aramex’ or ‘Priority Freight’ who are DPD's customs clearance agents. Upon payment of the Duty/Customs charges the parcel will be released for delivery. Any parcels returned to us due to the customer refusing to pay local duty will be refunded LESS the cost of the return postage to us.

USA DELIVERY

We use FEDEX for deliveries to the USA

USA - Estimated Delivery Time - 2 to 3 days - $20.00

You will be billed in Dollars (All Duty & Taxes now included)

ALL COUNTRIES

All deliveries will require a signature. We appreciate that you may not always be at home to receive a delivery. Therefore we offer you the option to provide an alternative delivery address other than your registered card address. This option is available during the check out. Please note if you are not available to sign for the parcel at the given delivery address and it is subsequently returned to us you will be liable for any redelivery charges.

We regret we are unable to post to PO Boxes and to the British Forces Post Office (BFPO)

We do not ship to Freight Forwarding Companies this is due to tracking implications with our couriers

Delivery Times are approximate and should be used as a guide only.